Privacy Policy
Cyfonix Private Limited (“Cyfonix”, “we”, “us”) respects your privacy. This policy describes how we collect, use, and protect personal information when you visit our website, contact us, or use our products and services.
Who we are
Cyfonix Private Limited is a digital forensics software company headquartered in Ahmedabad, Gujarat, India. Privacy-related inquiries may be sent to info@cyfonix.com or +91-9726950590.
Information we collect
We may collect the following categories of information:
- Contact and inquiry data — name, email address, organisation, phone number, and message content when you submit a contact form, request a demo, or email us directly.
- Business and engagement data — information provided during sales discussions, pilot deployments, support requests, or professional services engagements.
- Website usage data — standard server logs and analytics data such as IP address, browser type, pages visited, and referring URL, where analytics are enabled.
Cookies
Our website may use cookies and similar technologies. Cookies help improve user experience and remember preferences such as language or session settings. Where analytics services are enabled, analytics cookies may be used to understand how visitors use the site. You can disable cookies through your browser settings; however, some website features may not function correctly if cookies are disabled.
On-premises products
DFL 360 and Packet 360 are designed for deployment entirely within your own infrastructure. By default, forensic evidence, case data, metadata, and analysis results remain within your environment. Cyfonix does not access, collect, transmit, or store forensic case data unless you explicitly authorise remote support or professional services and provide access for that purpose.
How we use information
We use personal information to:
- Respond to inquiries, demo requests, and support tickets
- Deliver, license, and support our software and services
- Improve our website, products, and documentation
- Comply with applicable legal and regulatory obligations
We do not sell personal information to third parties.
Data Controller
Cyfonix Private Limited is the data controller for personal information collected through this website unless otherwise specified.
Legal basis and retention
We process personal information where necessary to respond to your requests, perform a contract, pursue legitimate business interests, or comply with law. We retain information only as long as needed for those purposes, unless a longer retention period is required by law or active engagements.
Sharing with third parties
We may share information with service providers who assist with hosting, email delivery, analytics, or payment processing, subject to appropriate confidentiality and data-protection obligations. We may also disclose information where required by law, court order, or governmental authority.
International Data Transfers
Where personal information is transferred across jurisdictions, Cyfonix uses appropriate legal and contractual safeguards to comply with applicable data protection laws.
Security
Cyfonix implements administrative, technical, and physical safeguards designed to protect information against unauthorised access, disclosure, alteration, and destruction. No method of electronic transmission or storage can be guaranteed completely secure.
Your rights
Depending on applicable law, you may have rights to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us at info@cyfonix.com.
Children's Privacy
Our website and products are intended for businesses and professionals. They are not directed to individuals under 18. Cyfonix does not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Continued use of our website after changes constitutes acceptance of the updated policy.
Governing Law
This Privacy Policy is governed by the laws of India.
Contact
For privacy-related questions, contact Cyfonix Private Limited at info@cyfonix.com.